Privacy Policy

United Pacific Industries Pty Ltd ABN 65 050 278 361, trading as Sleep Doctor Snoring (collectively referred to as UPI, we, us, or our), is committed to protecting the privacy of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect the personal data of visitors to our website at www.sleepdoctorsnoring.com.au, including those registering warranty information.

We comply with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).

Types of Personal Information We Collect

We only collect personal information when necessary to provide our services to you. This may include details such as your name, address, email, phone number, date of birth, and financial information (in purchase instances). We do not collect sensitive information such as race, political opinions, religious beliefs, or health data without your explicit consent.

How We Collect Personal Information

We gather personal information in a fair and lawful manner. Whenever possible, we collect data directly from you, including via phone, email, or when registering for warranty information. We may also collect data from third-party sources like publicly available platforms or related branded websites.

Use of Your Personal Information

We use your personal information to:

Provide services, including access to our website and products.

Administer promotions, contests, and surveys.

Process transactions and manage billing.

Improve our products and services based on your preferences.

Communicate updates or promotional offers (with your consent).

Protection of Your Personal Information

Your data is stored securely, protected by physical, electronic, and managerial safeguards. Only authorized personnel have access to personal information, and any financial details are transmitted securely via Secure Socket Layer (SSL) encryption.

Disclosure of Personal Information

We do not disclose your personal information except for the following reasons:

For purposes outlined in this Privacy Policy.

When required by law.

With your consent.

Marketing and Opt-Out and use of Cookies

We may use your contact information to send you promotional materials. If you no longer wish to receive these communications, you can opt-out at any time by contacting us.

Use of Cookies

Our website uses cookies to enhance functionality and improve security. These cookies do not collect personal information and expire when you close your browser.

Accessing and Correcting Your Information

You may request access to your personal information or ask for corrections at any time by contacting our Privacy Officer. If we deny your request, we will provide a written explanation.

Resolving Concerns - Privacy Officer

For any questions or concerns regarding this Privacy Policy, please contact our Privacy Officer:

The Privacy Officer

United Pacific Industries
10 Eastspur Court, Kilsyth VIC 3137, Australia
Phone: +61 3 9761 7599
Email: enquiries@upi.com.au

If you're unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.

Changes to Our Privacy Policy

This Privacy Policy may be updated from time to time. Any amendments will be posted on our website. For further information, please contact us at shush@sleepdoctorsnoring.com.au

SleepDoctor does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, SleepDoctor is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, SleepDoctor reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to SleepDoctor in its sole discretion.